A little help.

For a broken invitation, payment question, or refund, jadetradeapp@gmail.com.

Refunds

If your paid invitation does not work or you bought it by mistake, contact us within 14 days of purchase. Include the email used at checkout and your receipt number. We will review your request and reply by email. Do not send card details. This does not limit any rights that apply to your purchase.

Who handles payments?

JadeTrade Marketplace LLC processes purchases for Made You This through Stripe. There is no subscription.

Changed plans?

Open your sender status page in the browser that made the invitation and choose “Edit or reschedule.” The link stays the same. Saving clears the previous reply; send the updated link so your person knows to answer again.